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Shipping/Returns, Terms & Privacy

Shipping

We offer FREE USPS SHIPPING within the Continental US on all orders over $49. Hawaii, Alaska, APO/FPO, Canada & certain other regions may not qualify for free shipping or may have higher qualifying amounts. We pride ourselves in expediting orders quickly - most orders placed before Noon (CST) will ship the same day. Domestic USPS Ground shipping usually takes about 2-4 business days to arrive. We currently ship to the U.S., Canada, Australia, New Zealand & most E.U. countries.

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***WE CAN NOT SHIP UPS TO P.O. BOXES!

UPS Ground Time-in-Transit Map:

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UPS 2nd Day Air is offered at additional cost.  Note 2 day shipping only counts business days, not weekends or holidays.  For example, a 2nd Day order shipped on a Friday would only arrive by Tuesday.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

 

Terms of Use:

Below are the terms and conditions of this site. By visiting www.mensroombarbershop.com you accept the terms and conditions listed on this page. If you do not accept the terms and conditions presented below, you must not use this website or its resources. We reserve the right to modify or amend these terms at any time, and your use of the site after posting new terms constitutes your acceptance of any changes.

Returns Policy

RETURNS will be accepted within 30 days of purchase on unused/unopened merchandise only.  REFUNDS will be issued back to the credit card used in the initial purchase.  

#1 - If we sent you a product other than what you ordered on your invoice, CONTACT US IMMEDIATELY!  We will email you a return label and ship you the appropriate product once we receive the return.  Print-out label, affix to package & drop in the mail.  Please include your order # (or copy of invoice) and a short note explaining the return, so there is no delay in processing the return.  Note we can only accept unopened/unused product.

#2 - If you receive a product that was damaged in transit, CONTACT US IMMEDIATELY!  Email us photos of the damage if possible.  Keep the damaged items & packaging for at least 5 business days.  We will ship you an undamaged version of the same product.

#3 - In the unlikely event that we cannot completely fill your order, due to product shortage or manufacturer backorder, we will attempt to contact you to explain the options.  If we don't receive a response within a week, your order will ship and your credit card will be refunded for the products we were unable to deliver.

#4 - ANY UNCLAIMED, UNWANTED OR REFUSED PRODUCT THAT IS RETURNED WILL BE SUBJECT TO A RESTOCKING FEE equal to our cost in initial shipping/handling.  When you place an order with us, we, a small company, in good faith, implement man hours, shipping materials and transportation costs to prepare and deliver that order to you. When you refuse delivery of your package, or just change your mind, you are breaking a contract of good faith between you and our company.  We can not accept ORDER CANCELLATIONS if the order has already shipped.

If you have any questions regarding your order or anything else, please feel free to contact us at:
[email protected]

 

Corporate Identification and Trademarks

All registered and/or unregistered trademarks and/or service marks (collectively, “Marks”) used or referred to on this website are the property of the particular brand and its affiliates unless otherwise noted. Users may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify these Marks in any way for any purpose without individual brand’s prior written permission. The use of any American Crew, Anthony Logistics for Men, Dermalogica or any other manufacturer's Marks taken from this site is prohibited.

 

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.mensroombarbershop.com
4423 N. Oakland Ave.
Shorewood, WI 53211
US
[email protected]